Customer support specialist (Remote)

Ideal candidate profile:

• results orientation, ability to identify and solve problems;
• the ability to self-organize, discipline, punctuality, responsible attitude towards one's appearance;
• knowledge of English at least at level B1+ or above;
• native-level knowledge of Romanian.

Job responsibilities:

• Assist customers, couriers, and restaurant partners via written and voice communication;
• Advise clients on Bolt Food services, orders, deliveries, and app functionality via written communication;
• Maintain reports, working documents, and internal registers related to customer support activities.

We offer:

• attractive hourly wage;
• professional training;
• opportunity to work remotely;
• flexible schedule with morning and evening shifts 8:00-17:00, 14:00-23:00;
• opportunity to take advantage of professional development in a dynamic international company and build a successful career.

If you are interested in this position, please send your CV indicating the desired role to dopomoga.staffing@gmail.com or
Call the number +(373) 79072277