Operational System Engineer

About the role
The System Engineer (SRE) will work in an Operations team responsible for IT system surveillance, server deployment, patch management, incident management, and automation. Common collaboration will be with the Product Owners, Scrum Masters, and other team members. The main objectives will be releasing new systems and software, scaling and upgrading current systems, and ensuring high uptime requirements. Some of the projects the team is working on right now.

What you bring:
You are a humble, non-prestigious and curious person who thrives in a complex role where you get to have a helicopter view of everything regarding your department. We believe you are a structured person and apply agile methodologies to your work. You have excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Job Responsibilities:

• Perform and improve system surveillance, server deployment, patch management, incident management, and automation;
• Contribute to implementation of systems and services according to project documentation standards and guidelines;
• Contribute together with team and architects on creating roadmaps and strategy for our services in collaboration with corresponding owning organization;
• Contribute in continuous improvement of services scalability, redundancy, stability, availability, automation, and supportability;
• Participate and contribute together with the team in our Agile planning;
• Review new microservices before release to production to ensure they follow best practices, including supportability and monitoring;
• Raise risks on technical changes, projects, releases, or existing implementations;
• Assess security vulnerabilities and determine resolutions in collaboration with team specialists;
• Review and perform hardware lifecycle requests concerning hardware and software maintenance and upgrades;
• Drive excellence in all activities and improve for the future in collaboration with Product Owner and COAO Manager;
• Document services and procedures and manage technical debt backlog;
• Python coding and scripting;
• Admin tools: Ansible, Jira, Confluence, Bitbucket, Git;
• No Management responsibility.

Job Requirements:

• Proven experience as System engineering (SRE);
• Experienced in system automation, preferably Ansible;
• Proficient in Linux and open source, able to perform advanced troubleshooting and root cause analysis in large-scale environments;
• Experienced in scripting languages such as Bash, Python, or similar;
• Knowledge of Docker, Kubernetes, cloud computing, and databases is beneficial;
• Deep understanding of infrastructure systems and willingness to learn new technologies, including 3rd party software;
• Analytical and problem-solving skills with the ability to assess complex IT systems and propose effective solutions;

It's merited if you have experience in:

• Monitoring tools: grafana, nagios, grafana, Prometheus
• Cloud, virtualization and hardware: Azure, AWS, Terraform, vSphere, Docker

Education:

• Computer Engineer or related field.

Language:

• You are fluent in English, both written and spoken

Other Requirements:

• Good communication skills; adaptability toward varying situations and audiences; interpersonal and influencing skills at all levels;
• Ability to understand and handle tasks and deadlines both independently and as a team member.
• The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

What we offer?

• You will find here not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefit packages:
• Career development: opportunity to grow within the team;
• Special referral bonuses for recommending your friends;
• Private Medical subscription;
• A monthly budget for flexible benefits program;
• Flexible working hours and work from home, aligned with project needs;
• Friendly team who is eager to meet you.

What's next? 
It's best to apply today because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you will need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!

Diversity & Inclusion:
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us: 
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!
Learn more about us on www.stefanini.com and join us on Linkedin, Facebook and Instagram where we regularly post insights from our colleagues.

We want to inform you that there are currently scams targeting job seekers by falsely using our company"s name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.
If you suspect you've been targeted, please contact us immediately at RecruitmentEMEA@stefanini.com for verification.

Key Points to Remember:

• Legitimate job offers only follow interviews conducted with our hiring managers or clients;
• We will never ask for payment at any stage of the recruitment process.
• Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.