Business Analyst

Our company has been operating in the market for 5 years, offering a logistics product for drivers in the U.S. market. It is an ecosystem of applications that provides clients with various information such as distance, time, and other relevant data.

About the Role
We are seeking a Business Analyst (BA) to join our team building a cross-platform mobile application and web platform for the trucking and transportation industry.
Our product connects with onboard vehicle devices and telematics hardware, processes real-time operational data, and helps fleets stay compliant with FMCSA regulations while optimizing operations through a data-driven approach.
You will be the link between stakeholders, fleet managers, drivers, and our development team, ensuring requirements are crystal-clear, actionable, and aligned with both business goals and regulatory standards.

Key Responsibilities
- Gather and analyze requirements from internal teams, customers, and regulatory guidelines (FMCSA).
- Translate business needs into user stories, acceptance criteria, wireframes, and process flows for mobile-web applications.
- Document functional specifications, data workflows, and API requirements for integrations with telematics systems and third-party services.
- Collaborate with Product Manager, UX/UI designers, and engineers to define scope, priorities, and release plans.
- Facilitate backlog refinement, sprint planning, grooming sessions and stakeholder meetings in an Agile/Scrum environment.
- Support QA & DEV teams by clarifying requirements and validating compliance-critical features.
- Analyze operational and compliance data to recommend product improvements.
- Keep up-to-date with FMCSA rule changes, industry trends, and competitor solutions.

Required skills & qualifications:
Must-Have:
- 3+ years of experience as a Business Analyst in mobile and/or web application development.
- Strong analytical and problem-solving abilities.
- Proven experience in creating process documentation and business reports.
- Excellent communication skills, with the ability to translate complex data into actionable insights.
- Expertise in requirements gathering, user story creation, and acceptance criteria definition.
- Hands-on experience with data-driven decision-making and working with analytics dashboards.
- Proficiency with Agile methodologies and tools (e.g., Jira, Confluence).
- Ability to effectively communicate with both technical and non-technical stakeholders.

Nice-to-Have:
- Experience in trucking, fleet management, transportation, or telematics products.
- Understanding of FMCSA regulations, compliance workflows, and operational processes in trucking.
- Familiarity with real-time data flows and API-driven architectures.
- Experience in compliance-heavy SaaS products.
- Knowledge of UX/UI best practices for driver- and dispatcher-facing tools.
- Familiarity with analytics tools (Google Analytics, Power BI, Mixpanel, etc.).

For the most suitable candidate, we offer:
- official employment in the IT Park from the first working day
- hybrid work with a flexible schedule
- budget for private health insurance
- budget for gym membership
- Pizza Day on Fridays
- fruits, biscuits, tea, and coffee in the office
- professional and friendly colleagues
- Career possibility of team/tech lead.
- Fast increasing team.
- The office is located in the center of Chișinău, str. Ismail 98/4

Are you interested?
Send your CV to sorina.puscas@hora-services.md mentioning the position you are applying for, and we will get back to you as soon as possible.

We guarantee 100% confidentiality.

By applying to this job posting, you consent to the processing of your personal data for the purpose of contacting you during the recruitment process for vacancies in our company, in accordance with the applicable personal data protection legislation.